Privacy Policy

Last updated: November 13, 2025

This Privacy Policy describes how IDK UNO LTD ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or use our website and services.

1. Information We Collect

1.1 Information You Provide

We may collect information that you voluntarily provide to us, including:

  • Contact information (name, email address, phone number)
  • Account credentials
  • Payment information (processed securely through third-party payment processors)
  • Communications you send to us

1.2 Automatically Collected Information

When you access our website or services, we may automatically collect certain information, including:

  • Device and browser information
  • IP address and location data
  • Usage data and analytics
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and security concerns
  • Comply with legal obligations

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets
  • Legal Requirements: When required by law or to protect our rights and safety
  • With Your Consent: With your explicit consent for other purposes

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us at info@idk.uno

6. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure your personal information remains protected.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Company: IDK UNO LTD
  • Address: Office 17 27-37, LONDON, UB34DX, United Kingdom
  • Email: info@idk.uno
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